Sylvia Klein
Originally from New York, Sylvia was one of those “long distance children” like many of her contemporaries. She assisted her parents with their insurance, and yet had no idea what they were suffering after buying and using inadequate Medicare policies. They had no real knowledge of how the system worked, and there was no one to ask. That was what eventually led her to Florida. The first thing she did when she moved was to study for her insurance license so she could understand what her parents had bought.
It was in the year 2000 that Sylvia learned just how much people don’t know about Medicare. The subject is not only complicated, but also convoluted and hard to understand. Agents are not always reliable in their service to the clients they enroll.
Life awaited no one, and Sylvia had no choice but to learn quickly what “protected” her parents as they grew increasingly ill and dependent upon the policies they’d bought. Her parents wound up paying bills they shouldn’t have, and they didn’t even have a concrete idea what exactly they were paying for.
These events laid the foundation for her mission statement: to learn and understand what is best for the individual, as well as teach them how to utilize their resources. She couldn’t abide the thought of selling people products they didn’t understand. The most important thing of all was to be there for her clients, whether they needed service or explanations or assistance. She worked hard to build her own insurance practice that people could trust to educate rather than obfuscate, juggling three jobs to support herself as she did so.